Help and tutorials
Everything you need to set your kit up yourself, and a person on WhatsApp when you would rather ask.
From box to connected
- 1
Unbox the kit and place the dish where it can see open sky.
- 2
Connect the power and wait for the kit to start.
- 3
Open the app and follow the activation steps.
- 4
Follow our tutorials, and message us if anything is unclear.
We stay with you until you are connected.
Tutorials
Short videos from our own team, in your language.
- Video coming soon
Unboxing the kit and placing the dish
- Video coming soon
Connecting the power
- Video coming soon
Activating in the app
- Video coming soon
Asking us for help on WhatsApp
- Video coming soon
Moving the dish to another place
- Video coming soon
Connecting power backup
The videos are not filmed yet. Message us on WhatsApp in the meantime and we will walk you through any step.
Stuck at any step? Message us and we stay with you until you are online.
Questions people ask us
Is Starlink legal in Iraq?
Yes. Starlink has been officially licensed in Iraq since July 2026.
Do you deliver to my city?
We deliver across Iraq. Tell us your city on WhatsApp and we will confirm the delivery time and cost for you.
How do I pay?
We accept FIB, ZainCash, FastPay, and cash. Choose your method in the order step and we confirm the details with you on WhatsApp before you pay.
What do I need to run Starlink at home?
You need the kit itself, a clear view of the sky where the dish sits, and power at that point. Ask us before you buy and we will tell you what to look for at your place.
Which kit is right for a big family?
The more people and devices you have at once, the more capacity you need. Tell us how many people are in the house and we will confirm the choice with you on WhatsApp before you buy.
Can I set it up myself?
Yes. Most people are online in minutes. Place the dish where it can see open sky, connect the power, and follow our tutorials. If you get stuck, message us and we stay with you until you are connected.
How does activation work?
We walk you through activation on WhatsApp, step by step, when your kit arrives. Ask us and we will tell you exactly what to expect for your device.
Does it work during power cuts?
The kit needs electricity, so it stops when the power stops. If your power cuts often, we sell power backup so the connection stays up. Ask us and we will size it for your place.
What happens after I buy?
You get setup guides in your own language, and you can message us on WhatsApp with any question. We stay with you until you are online.
Need more help?
Message us on WhatsApp with your kit and what you see on the screen, and we stay with you until you are connected.